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Support Topics
I've forgotten my password

I've forgotten my username

My account has been disabled

My account has been locked

I keep seeing the following error: Error - Help Desk Contacted

I'm seeing a message that indicates the system is temporarily unavailable

I believe someone has broken into my account

None of the above
I'm seeing a message that indicates the system is temporarily unavailable

This message is only displayed when the system is currently undergoing scheduled system maintenance. Scheduled system maintenance only happens during the week after 7 PM Central Time or on the weekends.

If you have an urgent need of the system, please complete the form below to create a help desk ticket.

You will be contacted within 1 business day to confirm receipt of your ticket.

Contact Help Desk
Contact Information
First Name:
Middle Initial:
Last Name:
Email Address:
Phone Number:
Site ID Number:
Study Name:
Clinic Name:
Investigator Name:
Priority:
Subject: I'm seeing a message that indicates the system is temporarily unavailable
Description:


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